We gave the OK however my husband took pictures of all of our stuff before we left. I tried to name the customer support quantity but was knowledgeable that they have been out of the US and I wanted to speak to someone on website. So, you guessed it, we waited in the line, tried to keep calm and hopeful that somebody would make it right in the lengthy run. My husband additionally tried to talk to Caesar’s Rewards, , and so they only pointed out what the supervisor appeared like so we might ask to talk to her once we made to the front of the line.
- We waited the relaxation of the evening for the Engineering Manager to indicate up with his “clarification or apology” but you guessed it, no present.
- My husband additionally tried to talk to Caesar’s Rewards, , they usually only pointed out what the manager seemed like so we could ask to speak to her as quickly as we made to the front of the road.
- Initial impression was the room was very nice however the TV did not work.
- The “grievance name” obtained via to somebody, the following day about 24 hours later and supplied us a $50 food credit to any of their Caesar’s owned restaurants.
This just isn’t the Flamingo I have stayed at and loved prior to now. Thinking we wouldn’t be within the room a lot, we decided to simply make-do. When we woke Monday I wanted to jump int he shower. Water barely warmed up, so I took a quick one. I don’t normally call and complain as a outcome of I don’t want them pondering I am on the lookout for any freebies.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
We are planning an enormous group trip (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo due to its location and my good experiences there up to now. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) related in price however a lot cleaner and not in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something similar in price however looking significantly better. Until some changes occur, I is not going to suggest this place to anyone. I did notice that some of the buttons int he hallways for the elevators didn’t work.
I inform the worker that we want to speak to the manager, and gesture to the blonde lady that was identified to us, but she sees me, turns on her heel and walks the other method. We inquired what might be done concerning the TV issue and he or she provided to “upgrade us” to a room with an identical view. I known as the customer service line as quickly as more to see if there was ANYONE else that I might converse to and all I received again was an unapologetic, monotone, girl that supplied to file a grievance for me. We waited the rest of the night time for the Engineering Manager to indicate up with his “explanation or apology” however you guessed it, no show.
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However, I did name concerning the lack of scorching water and somehow they made some adjustment and got the water warmer within a few hours. I didn’t complain about the different things within the room. This business uses dirtroulette tools supplied by Tripadvisor to encourage and collect visitor evaluations, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you again for another nice time at Flamingo Las Vegas soon.
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Review tags are currently solely obtainable for English language evaluations. This evaluate is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Not One Of The Best – Flamingo Las Vegas Hotel & Casino
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday evening and still had to wait in line for nearly an hour to use a self check in kiosk. Initial impression was the room was very good but the TV didn’t work. We had been suggested to verify in w the front desk within the AM, which we did. They requested if it was alright to enter the room while we have been gone for the day, sightseeing.
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We respect you taking the time to supply your feedback, Timgerkman2021. We recognize you taking the time to provide your suggestions, Saleslady730. We appreciate you taking the time to offer your suggestions, Katie. Roulette dealer was imply and took her sweet time rearranging chips. Other folks walked away from the table due to her horrible attitude. This was my 3rd and last time staying on the flamingo.
Not One Of The Best – Flamingo Las Vegas Hotel & Casino
So we called right down to the front desk to allow them to know, to no avail bc they didn’t show or contact us again both. The “complaint name” obtained through to someone, the following day about 24 hours later and provided us a $50 meals credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual person to meet with and we couldn’t chance lacking our flights over one other disappointing customer service expertise, so we have been compelled to used the self kiosk to examine out. We will NEVER advocate the Flamingo to anyone for anything. We appreciate you taking the time to supply your feedback, Lisa. Your feedback have been shared with the suitable staff for his or her enter and a spotlight. We value your patronage and hope to sit up for welcoming you back.